I received a bill from Vodacom for October in excess of R4000 and was told my next bill is in excess of R5000!! My bill has never exceeded R1000 in a month prior to this. I was told it was because my data usage was excessive. I have never defaulted on a payment either. After telling customer care ...
Hi, Last year I started receiving statement from Vodacom regarding a cellphone contract. I called to tell them I'm receiving statements in my name but I haven't taken any contract with them. They'll investigate and follow up. The statements stopped coming, so I thought it was sorted. Last week I ...
Good, im so disappointed yet again with the service provided to me. I ordered a phone and received it lastweek monday and i called vodacom to do a sim swap and to activate my card on Tuesday @8:57 and they told me to switch the cell off for 3hours and i did that but up until now the cell is not ...
I logged a complaint on the 26 October 2013 due to unethical conduct of Vodacom to let their associate RMCS to fiddle with my pre-paid number 0725715615 without my authority and switching the line to a contract. The same line was reinstated on the 28 October 2013 following Hello Peter's ...
Vodacom refuse to repair or replace an under warranty Sony Xperia Z that is supposedly water damaged. Vodacom have told me on numerous occasions that the reason for the damage is because if have left the flaps open. After explaining that I have not, they still refuse to replace or repair this under ...
Vodacom claims their service have improved, a lie, they should be fined millions for our money. 7 out of 10 calls cut in the first minute and you get charged again and again to re connect your call. The call centre laughs at you if you try to log a call. The company I work for have a very large ...