I posted a report here on 25 Oct about the R700 you from me when I changed from a top up to a smart s contract. I've read my terms and conditions there is NOWHERE I agreed to you from me. Almost two weeks after speaking to your consultants and call centre I'm still waiting for a response! There's ...
I took out a R99 2gig data contract on 23oct. I asked for my debit order date to be 22nd. I asked if the line could be capped to which I was informed it could not, however I will receive sms notifications regarding my usage, to which I received no notifications. I was shocked to find out my limit ...
I tried to purchase the promotional data bundle for R12 on Saturday (02/11/2013). At the end of the transaction, I had to confirm that 12 would be deducted from my airtime balance in exchange for the bundle. When I sent confirmation, there was an error message on the screen. I checked my airtime ...
I recently applied for a contract with Vodacom, and was told the phone I was applying for was compatible with whatsapp only to find when I received the phone and it wasn't. After being pushed from call centre to person and store I complained on hello peter and was called to say they would give me a ...
I bought the 1G data bundles on the 1st of November 2013 using my airtime. My airtime was deducted but I never received the data bundles. I would like to know as to what happened to my airtime as I still haven't as yet received the data bundles. ...
The staff at the 4-ways Vodashop branch seem to have no training in vital information pertaining to there brand, (not what one would expect from a multi billion rand organisation). At least they could be trained to not give information they have not been briefed on, a "I don't know" could ...