I have two numbers now for upgrade, one of the numbers was wrongly assigned for a new 2 year contract. I would like to cancel or have this corrected immediately. Further when I have started to query the issue the operator did not complete the complaint and ended the call immaturely. This happened ...
I have converted my contract to prepaid effective 30 October 2013. I was requested to load airtime within 48 hours of conversion. I loaded airtime on the 31st. My number was open for roaming prior to conversion and since the 30th cannot make, receive calls or sms'. I have requested [Email Removed] ...
Spoke to phyllicia gqamane on the vodacom call centre. Not only did she not now her own products but she put me on hold and i overheard her supervisor tell her to brush me off and tell me she cant help me. Never have i spoken to such an ignorant call centre person who doesnt even know how to ...
9296799 after 2 weeks of waiting for my handset to be repaired, I received it back still not working, it switches off every time and is totally slow.(the same reason amongst other i sent it in for) I now have questions for Vodacom and I expect answers, I am a loyal client for many years, never ...
During August 2013 I called Vodacoms customer service centre and requested that they stop sending my bill to my home address as I firstly do not receive it when it is sent there but also as it is a safety risk. I was assured that my bill would be emailed. Although the bill is emailed to me it is ...
I have had this phone now for 3 months - since the weekend the phone switches on and off even though the battery shows charged, I took the phone to Vodafone shop in Carnicall and said the phone needs a new batter? Why should I pay for this when this phone is still new? I want to settle this ...