I got a NEW Vodacom contract on 31/10/2013, I was told to wait 24-48hrs for it to be activated. It is now the 5/11/2013 and it HAS STILL NOT BEEN ACTIVATED!!! I was phoned on the 4th and I was told once again it would be working the next day (5/11/2013) - ITS STILL NOT WORKING!!! i USE THIS PHONE ...
On the 23rd of October I have lodged a complaint with Vodacom Cape Town and this was their response, (The matter will be escalated and a consultant will be in contact to assist with resolution.) Up till now, (2 weeks later) not a single word from Vodacom.. If Vodacom does not comply with their ...
Tried to load Data the entire weekend and kept receiving error messages and the service being terminated before my request had been completed. On attempting again on Monday morning I received a message telling me I had insufficient credit!!! on checking my Balances I had data but hardly any airtime ...
I took out a new Contract - Samsung Galaxy S4 Mini on Saturday (Vodacom 4ways) and when I got home I found I was given a normal Sim instead of a Micro sim. The normal sized sim does not work on this phone!! From there it just all went pear shaped... Went all the way back to four ways on Sunday ...
I subscribed for an LTE WIFI contract. The LTE Router was delivered, and the sim was activated. The device did not work, I called the call centre to troubleshoot/diagnose problems. Vodacom and I could not find a reason why the device would not work. They arranged for a new device to be sent over, I ...
I have been trying to migrate to another package more suitable for me for quite a while now. I was advised to phone on the 27th once my debit order go through. However when I phoned on the 27th I was told that the debit order can take up to 2 days to reflect. Concerned that I won't be able to ...