Vodacom
Pathetic service
When you request a sim swop they refuse to do anything for you!!! ...
When you request a sim swop they refuse to do anything for you!!! ...
I went to Vodacom East Rand Mall on the 31st to get a new phone and contract for my husband. Because he was sim swapping from Cell C to Vodacom they said it would take between 24 and 48 hours to be active. On Saturday evening - after 48 hours - I phoned the call centre 111 and they said they could ...
I received a mail telling me i can upgrade in october, i went online to do so. called and got instruction on how to do so. there was apparently a glitch in their system, and its messed up alot of upgrades. called and sorted that out, never got one appology for the inconvenience caused. waited till ...
Me and my mother have phoned customer support 3 times now and I have spoken to Refiile, Crystal and Kersha. other then one of them laugh at my mother I have gotten very little help. what happened was I bought data and I got a message saying an error has occurred so I tried again and got the same ...
Some time ago I took out a contract and later gave it over to my mother in-law. We had no issues, One day I receive a call from vodacom stating the account is in arrears by 3 months, I contacted my mother in law and quickly put her into communication with Vodacom. She made arrangements to pay off ...
I purchased a Once off Blackberry Service on the 24th of October 2013 and it did not activate my BIS. I phoned the call centre only to find out that my phone number was upgraded to a contract without my knowledge or instruction. How someone else did it on my ID number only Vodacom should answer but ...