On 06-Sep-13 Vodacom sent me a very unpleasant letter stating that I owed them R 1, 419.08 on account N1745295-0. In the letter they threatened to: possibly proceed with further legal action against me; hold me liable for Debt Collection Agency fees; list my name on the Credit Bureau and more of ...
I have recently upgraded my account from a My Gig 5 to a Talk M. This was done aprox 2 months back. to date I cannot use this contract or cell phone. I run & manage a signage company & I loose business daily as a result of Vodacoms incompetence. I have queried this a number of times with ...
To Vod I reported a new faulty cell phone on Tuesday the 29th October and the promised from you Vodacom was to collect the phone within 48 hours and we are now approaching December and i have not heard any reply from you. Is this how your treat your customers when you know they signed a 24month ...
Tired of empty promises. See below previous complaint https:///vodacom/complaints/upgrade-turned-into-second-phone-contract-1231967 I want CANCELLATION IN WRITING because just saying you're going to cancel an extra phone contract which you created and which were your error is not good enough. I ...
I was contacted by Nwabi Majodina on Saturday the 19th of October 2013 and was told that the request for cancellation of my data contracts with no further cost to my account will be forwarded to the Vodacom Accounts Department and that mentioned department would call me back within 72 hours. On ...
I would like to say thank you very much to Sphiwe & Linelokuhle for the excellent service I received. You guys should be proud to have staff like them, because I will tell everyone to go rather to OR Thambo then to phone the service department, who doesn't know what is going on. Sphiwe & ...