I am paying for the BIS which I'm not supposed to. I have upgraded my contract to Top up 200 on Samsung S3 which does not come with BIS but I'm being charged for BIS. Furthermore, I got my airtime on the 1st and my 250 MB, and the new contract was kicking in on the day. When i tried to download all ...
Hello On the 5th of October I entered the Vodashop The Glen to amend my data contract as it was an open line and was costing too much monthly. I advised Kethiwe who was assisting that the data was being shared and that we would like to change the contact to a 5gig topup as we could then buy more ...
Good day, So you managed to cancel my upgrade that was done in September 2013, but I am still being billed for the Blackberry Q5? I phoned Vodacom (111) now, spoke to Max, who is another incompetent Vodacom employee, who told me that Hello Peter complaints gets answered by Hello Peter and that ...
I applied for a contract with Vodacom Online Sales team. Thato, Linda Oliver and Marvin de Waal (Supervisor) did not bother to return any of my calls or to provide me with feedback regarding the status of my application. I kept calling into the call centre to find out what was the status, the 3 ...
The Vodacom signal in Greenstone Hill is atrocious. My cellphone is permanently on SOS mode in the area due to lack of signal. I have complaied to the Vodacom store in the Greenstone Mall but they said there is nothing they could do. When will they install another tower or signal booster as it is ...
I brought my Tablet 10.1 in because of several technical glitches. I received an sms the same day that my tablet was ready for collection. Once I got it back, and still in the shop, I ran an update check (which was one of the problems) only to find that the same problem still occurred. The help ...