I was talked into a package in order to have a twin sim. I wasn't informed that my airtime was only available after hours, when I wouldn't need my phone anyway. There was an emergency today, and I had to rush a friend to hospital. I was listed as next of kin, and my number was given as a reference ...
I would like to express my gratitude for the Service Centre at Vodaworld, Midrand. Their friendly, super-efficient staff made me believe that good service still exists and that people still have pride in themselves and what they do! I booked my faulty BlackBerry in on Sunday morning, and requested ...
I was billed on my Vodacom cellphone account which had a set limit and I didn't receive the T&C's they were supposed to send to me. It turns out, you can be billed over your cellphone limit. I was informed that it 'sometimes happens.' I'm sorry, but that is not a valid explanation. I phoned ...
It is not in my nature to complain about service but I feel like I have tolerated enough of Vodacom's poor service and hope someone out there would help me with my complaint. SO... a very brief history regarding my relationship with Vodacom. 2 Years ago my Sony Ericsson crashed and after receiving ...
Took a Blackberry in that keeps switching off, Vodacom says they cant help and we must try go to the waterfront branch. They need to learn to help a customer . poor poor service ...
I have been trying to call Vodacom's Cancellations line 082 1958 to check on the status of my subscription cancellation. The first call required 48 minutes to be answered, and a follow up call was cut off after 58 minutes!!! I am cancelling my conctracts with Vodacom as I am aggravated by the ...