I went into Vodacom in Cresta to do an upgrade on my cell phone contract on Monday 4th November, all was okay. I asked them whether they can do a deal match or offer me a better deal than the current offer as Cell C are offering a better deal. The consultant said they would look into in and contact ...
I've always told myself to be patient whenever it came to customer care but 2 years & over 6 refurbished phones later, I'm done with being patient, with the Vodacom repair centre actually with Vodacom on the whole. My contracts up for renewal & after being a proud Vodacom subscriber ever ...
WE HAVE BEEN EXPERIENCING EXTREMELY WEAK SIGNALS AND MANY DROPPED CALLS FOR THE PAST 18 MONTHS. WE HAVE LODGED A COMPLAINT OKT 2012( -100 VODACOM USERS SIGNED) AND A REPRESENTATIVE, UPON VISITING OUR AREA, CONFIRMED THAT THE SIGNALS ARE VERY WEAK AND THAT VODACOM WILL PERSUE THE MATTER. TILL DATE ...
Sent my black berry in for repairs due to lack of signal on the phone. other than that, phone worked fine on wifi signal, was just unable to recieve texts and calls. Recieved a call back from vodacom now to advise they were unable to repair my phone due to water damage... i repeat WATER DAMAGE!!! ...
I upgraded my contract last week and all of a sudden I get these calls from a machine (not even a person) saying that my account is in arrears. Now I have a debit order that goes off each month, I can understand if there were charges due to the upgrade, but surely if Vodacom couldn't add it to last ...
Vodacom 4u Carnival Mall is by far the worst branch I have ever been to. I sent in my Sony Xperia for repairs, as the charging unit had been broken on September 25.The phone was returned on 30 September and no one informed me. I went to check if it had been repaired on October 30, to be told that ...