First of all, I would like to say I was always happy with Vodacom until today. I have done an upgrade on one of my 4 contracts yesterday (6th November) over the phone at the upgrades department with the thought that the phone will be delivered to my door the next day if I do the upgrade before ...
I tried to update my details with Vodacom but everybody tells me I can only have a debit order. I don't want to use a debit order - I want to continue as I did for the last 20 years with my credit card. If Vodacom don't want my money the can just say so and I can close my account ...
I accumulated the talking points, and when they were over 100 i decided to exchange them for the 100MB, this was on the 01st of Nov on Friday. I realised that the 100 MB wasnt added on on Fri and i tried to make a call to the vodacom customer service of which the netework was down and couldnt get ...
I did a premature cancellation of two of my contracts, two weeks ago... I paid the amount that was required and was told within 24 hours my contracts will be cancelled, its a week now and no feedback, so i called to find out what was going on and to my surprise they told me that they have received ...
I had problem on my modem It was doesn't connect Vodacom send a technician to help me. Now everything is back to normal. Thank you ...
I had lost my phone and have discovered that my Sim Card was not blocked as per my request when I went into the Vodacom shop at Campus Square on the 31st. The consultant who helped me only blocked the phone. I have been informed that my data limit has been reached and smses send from my sim which ...