Shocking and disgusting service at your Richards Bay branch. My 83 year old mother stood around in the shop for over 2 hours just to purchase a memory card. Staff shouting at each other across the customers. The "LADY" that eventually "helped" my mom actually went and fetched ...
My phone was recently. Luckily I ordered a new contract phone 2 weeks earlier. The phone was meant to arrive but had not. I contacted Vodacom to track delivery. They referred me to RAM. RAM said that phone was returned to Vodacom Midrand. I asked if I can collect phone at Vodacom. Both RAM and ...
My vodacom experience has been shocking. I have has my account upgraded when requesting a NEW contract, they have sent and unlocked my login details to a stranger, I have been given the incorrect info for making a data purchase and lastly vodacom is constantly dropping calls. my goods have still ...
Hi Vodacom I must say i was very happy with the speedy service when i applied for a new phone. My problem now is the "after sales" consultant that helped me to activate my contract line told me i will get 1 gig every month for the first 6 months of my contract, but when i check the ...
I have been battling with Vodacom since July this year and receive emails back from them that a consultant will contact me, it's now November i am still waiting. Last week my daughters number was discontinued from Vodacoms system due to them saying that her phone account is in arrears. I forwarded ...
I have spent 3 hours this morning trying to find out what has happened with my upgrade as I am not receiving any correspondnce from them. Last week I ordered a iPhone 5s online. I immediately received a message that an advisor will call me within 24 hours. It has now been 5 days. This morning I ...