I made an over payment on my Vodacom account on the 28/10/2013. The accounts department explained that the refund will take 7-14 days. I have spoken to Simone, Tarryn, Mehloma Khulu, Petronella. Today I dealt with Karel Monoyane he accused me of being stupid when it comes to the internet and that I ...
On 01/11 I received my new month's minutes, data & sms's. Later that afternoon I received all 4 sms's at once informing me that I have reached 90%, 70%, 50% and exceeded my voluntary R50.00 call limit and my phone was soft locked. I phoned 082111 immediately and they told me that I have reached ...
I pre registered for an iPhone 5 S on Friday 8 November 2013. I was emailed a response that confirmed a Vodacom sales agent will call me in 24 hours. I still have not received a call. Moreover, calls to the sales/upgrade call centre 082 17844 are not answered. My reference number is S050EA ...
I need to express my displeasure about the bad service i received when I went to the vodacom shop at vincent park in east london. I didn't get the guy's name, but it was a big black guy who spoke good english and he was very rude to me. When i tried asking questions he would be harsh and at one ...
I am down right disgusted. I have been having issues with my data bundle since last year November on all our devices. I had the technicians come out to do the necessary and it was better for a while then it always got worse. In August this year they sent a technician to my house. He took readings ...
I have a top up 315 with 100mb of data per month. I am connected to wifi from 07:30 till 16:30 every day during the week. I have set my phone to update only when connected to wifi - so that it does not use my airtime or my data bundle. I went away for this weekend 08.11.2013 - 10.11.2013 and had no ...