I have a number rica'd on my name but my dad uses the phone. The agent online (111) told me there's nothing she can do, I must go in store. I needed to do a sim swap because I was told my current sim wasn't working anymore. This number was moved from contract to prepaid & 1 month after that, ...
I refer to the following: https:///vodacom/complaints/r8800-bill-1313203. I received a call from Vodacom stating that the investigation "suspects" that the reason for the high data usage was an email and I will still be liable for the charge. However, they cannot confirm 100% what it was. ...
I bought two Samsung Galaxy Note 10.1 2014 Edition Tablets from your online store (prepaid). They were delivered on (31/01/2014) at 16:00, but one tablet is faulty, the wifi does not turn on. I took the tablet to the vodacom shop in Clearwater mall to be exchanged but they refused and said that ...
Good day, I would like to bring to your attention difficulties we as a community are experiencing with the Vodacom network. Difficulties such as calls failed, no signal, sms's delayed, one can say all round difficulties. Signs started to occur during the month of December 2013, and have worsen ...
I recently took out a Flexi contract R249 per month by you guys and I have signed my contract for the debit order to be debited from my account as from the 1st of every new month. However to my disappointment Vodacom has debited my account on the 27th of January 2014. This has however resulted in ...
On Friday my fairly new Galaxy 4 froze and I could not use the touch screen. I drove to customer service in Canal Walk. In order to see a technical Consultant you get allocated a "number" and issued a ticket. While sitting in the hour long queue a fellow subscriber said she had had a ...