I got a new Samsung S4 mini from Vodaworld in December 2013 due to an insurance claim. I started having network issues from the get go and thought it was due to my own fault of not knowing the product as my previous phone was an iPhone 4. I then went to Cape Town and the problems persisted. I ...
This is the third and final complaint about the same problem despite amazing follow up I am just showered with unfulfilled promises. Unfortunately it has come to a point where I must pay the remainder of my contract and at the same time take out an 8ta or Cell C contract as I am losing far to much ...
We cancelled 2 contracts back in December on and converted them to pre-paid We paid close to R4000 to cancel these contracts early and did not use either phone during the whole month of January. We received no invoices/statements for the month of January, yet on the 27th January 2014 they debited ...
My contract upgraded without my consent, took 2 months to get sorted and now no refund from vodacom, after a Randal assisted me, i was told that they will reverse the contract upgrade and i will receive back my money paid since October as this was the time of upgrade, it's been 3 weeks and still no ...
Almost 3 days and vodocom still did not received the reactivation forms who is to blame, we as customers needs to pay our account on the end of the month but you can not even use you number. even if it take 48 working hours, we are already by the 3rd day that have been wasted now I need to wait ...
ON THE 30 JAN PURCHASED THE R19.00 BB10 - FROM THE 31 JAN I WAS UNABLE TO LOG ON TO BBM, I PHONED THE NETWORK THEY SAID THERE SEEMS TO BE NO PROBLEM, ON SUNDAY WHEN CALLED THEY STATED THAT I USED UP THE 200MB, HOW IS THIS POSSIBLE??? THE NETWORK BILLED ME OUT OF MY AIRTIME, I HAVENT RECEIVED ANY ...