Called the upgr dep on 21/01/14, was assisted in a helpful manner by agent and assumed that everything will be actioned as discussed telephonically. The upgr was "successfully" done and I received the handset on 31/1/14.Sim swap was doen that evening and didn't experience any problems (as ...
THEY phoned me last year November 2013 and offered me a contract which I excepted. No they bill me for three contracts. I only received the two phones for the one contract. How can you do that!!?? My personal phone is my fianc? old phone he gave to me when he upgraded and it is a pay as you go. NOT ...
My handset has been in 3 times for repairs. I requested a new handset the third time and was promised a new handset. When I was sent a message to collect it, they wanted to give me back my old handset which I refused beacause I was promised a new handset. So this is the second month and my query ...
I have been trying to cancel my Vodacom contract, first they told me to go to ABSA Bank to cancel, I went there and they had no idea how to do it. I then phone again, then the person told me no I musn't go to Absa Bank I must go to the Vodashop to do it. I then went to the Vodashop then they told ...
Good day, When I reply to an email or send a get the following return mail. A message from to: [Email Removed] was considered unsolicited bulk e-mail (UBE). Our internal reference code for your message is 03393-03/9JleT5FPOT5k The message carried your return address, so it was either a genuine mail ...
I went into the store last month after receiving a ph bill of R2400 which normally was R1100 (i added a new line of R429 which shouldve ad up to R1529 approx) the lady pointed out my data usage was R400 and that could be the problem, she then recomended that i upgrade my acc which i did, and i ...