21/1 2014 my data sim swap on my behalf. Phoned Vodacom. They re-instated my old data sim. I told them to put some alerd on my profile.24/01/2014 got a new line on my behalf. Phoned Vodacom. Second time. My contact number and email address has been changed. Then still a week later for this account ...
On 10th January 2014 I wrote a letter to the CEO of Vodacom to complain about continued sub-standard service and was informed the same day that the case has been referred to Susan Monaise for resolution. It took 3 days for her to ask for a phone number where she could contact me. I immediately ...
Good Morning, I would just like to again complain about the utter lack of service from Vodacom Repair Centre. I have a well documented case of poor service. My current job number is 953 8073. I have been struggling with my iPhone for 6weeks and again this morning was told that the repair centre ...
Dear Vodacom I am very unhappy with your data upgrade service. You have advertised that I can upgrade my laptop data deal for the last almost 6 months, which I finally came around to do last week. I upgraded from a My Gig 3 to a My Gig 2, with a monthly cost of R359 (R379 being the old premium). ...
On the 31-o1-14 a Debit order was supposed to come off my bank account. On the 02-02-14 they cut my service because the debit order was not entered from there side. The reason being that I reversed a double payment in the beginning on Jan 2014. They removed the Debit order. I've been with Vodacom ...
It has been two weeks since the beginning of this jarring and expensive experience with Vodacom. I first became aware of this glaringly obvious of identity when I received an invoice (after already debiting my account) on the 22 / 01/ 14. Shocked I called Vodacom, whom I have never had a contract ...