Vodacom has decided unilaterally to migrate me to another package. no communication before hand. No information as to why. No information on costs. No information at all. Ilse on 111 says she doesn't know, she'll have to find out. Eventually after complaining about slow systems (!) says business ...
I have just moved to Hurlingham and I have no cell reception or internet access. It's so incredibly frustrating having calls dropped all day long. Furthermore my internet is completely useless as I can't even get 1 bar of signal. This is in the middle of Sandton not some remote area, why am I ...
I bought a phone. Broken. Took it back on 8th day - said they'll send it to be fixed because its over 7 days. Since then, phones been faulty and has been sent to be fixed MANY times. Now its been sent in again and I was told it was liquid damaged (was never dropped in any form of liquid) so I was ...
My phone had been troubling so I had taken it to Vodacom as I have a contract with them. It was only switching off and not charging, I had put a new battery plus did a software upgrade but nothing. So I had went and booked my phone in, they had sent it to Durban and about a month ago. They had ...
Can a Vodacom representative please tell us what the is wrong with Vodacom, their service and the network? Yesterday at Vodaworld - I was (supposedly) assisted but the consultant wasn't efficient enough and while busy with my query also chatting to colleagues and then telling me the system is ...
Bought data bundles of R149 1Gb promotion on 25/11/2013 through Fnb cellphone banking and was never loaded on my phone. I tried to call Vodacom 114 and 111 line but no one answered. I had to hold over 20 minutes to be assisted but I could not be helped. My number is 082 398 0866 ...