Just over 2 years ago I put through a complaint to Vodacom about their poor reception in the East of Pretoria. They informed me to get at least 20 people in my area with the same complaint, which I did. They then informed me they applied to erect a tower close by, eg. Tygervalley. After future ...
Latest Job Number 9395422. I write this long letter attach previous job cards and explain how many times the BB 9320 has been taken to Vodacom Sandton City and how many times its been "fixed" and "exchanged" and noone could be bothered to read the letter? I WILL NOT accept ...
I took out a Modem/ Data contract with Vodacom early this year only to find out that there is no network coverage around where i stay. I contacted Vodacom, a case was logged and i received feedback that there is no base station close to where i stay. I am unable to use the modem from home and yet ...
I did an online upgrade on 20 November 2013.the web application changed my address from being century city to midrand. it was supposed to be delivered by the 21st. when i phoned the vodacom call centre and explained, the lady sent an email to her supervisor to be escalated to ram. i was promised my ...
I purchased a samsung s4 on the internet that said that i would be paying R400 a monthly only then 2 days later a consultant called me to confirm the sale and she confirmed telephonically to me that i would be only paying R400 a month now i get sms saying that my bill is R1500 and that i have an ...
Last night I received a sms welcoming me to Vodacom (been a loyal customer for years with two contacts) & that I have successfully migrated from a Business contract to a Smart S. Startled, I called Vodacom &the lady didnt know anything & put me on hold for 13 minutes. I pay R380 pm for ...