In July my daughter ended her contract with Vodacom early (0723920752) and was under my name (0825514634), she was sent a mail with an amount that would need to be paid of R405 to settle the account, which was duly paid. I can understand and account for the end of July 2013 bill, but subsequent to ...
Cancelled a contract in 2011 about September. the contract has not been cancelled and charges still taken from my account i am unable to stop payment as i have my daughters phone on the same account. if i stop payment her phone is cut off. any correspondence falls on deaf ears. nothing is done ...
My Blackberry Curve 8520 that I got in June last year (2012) on TopUp 135 (so its still under warranty) has been refurbished 3 times, had a software update and battery replaced, all for the same problem (reboots itself halfway, stops rebooting and then starts again), all at different times. In ...
On Sunday 24/11/2013 I phones Vodacom to activate myAirtime tranfer. Great I received a sms that it was done. An HOur later I received a sms stating that it was deactivated as I requested (HUH???) After another phonecall ..the response was that it was a fault and that they will reactivate it ...
Vodacom, you are the worst, because your call limit means NOTHING at all. After accidental data usage on my contract, and the call limit not being able to stop unacceptable "out of bundle rates", and not being able to resolve this only being told that "The usage will only be ...
Somebody upgraded on my account. After sending all required documents through to Vodacom they confirmed days ago that everything is in order and that the reversal just needs to be done now. I am still awaiting the reversal to take place. The request was logged the 12th Nov. Everytime the call ...