I learned that someone had opened a contract using my Id no whilst trying to apply for a contract. I was informed that i must send an affidavit and copies of my ID which i did on 6 November 2013 at 4pm so that they can rectify this. To this day i had no feedback from them. When i call them I'm put ...
I disputed the incident on the 01 November 2013 that someone open a contract using my identity and was promised that I will be contacted regarding the matter since I lodge a dispute to my suprise R950 was deducted in my account on the 20th and I immediately went to enquire about that and was ...
I asked for roaming to be activated on my device as I am about to go to Zimbabwe. The response was we don't do roaming in Zimbabwe but if you send a text to this number you will be able to receive text messages ...
I was told when I took a contract out with Vodacom that if I needed to cancel I would have to pay a small cancellation fee and the value of the phone. I have been quoted 75% of the remaining contract, which according to numerous articles online and my understanding is in breach of the consumer act. ...
Hi, i have been constantly reporting poor signal in the mayfair west area of johannesburg to Vodacom. For months i was told that i should contact a company called poynting to install an antenna to resolve our signal problems. Poynting quoted us in the region of R16000 to install this antenna which ...
I would like to know why when I renewed my contract 3 months ago the document that I signed stated that I would be paying R469 per month, since then my bill has been over R700 and this month its sitting at R1000!! if I knew this would be the case, I would not have signed the contract in the first ...