I had a contract with Vodacom for more than three years. My phone died so I was trying to get some info from Vodacom as to how I can get a new phone on contract but not lose my old number. Vodacom in gateway told me that I cant do anything as my contract is due for upgrade in April 2014. I called ...
I have a blackberry z10 which was damaged beyond repair. It is insured with Vodasure in band 5 and I have been consistently paying this premium. When its time to replace the phone now I get informed that if want a phone similar to the one insured I will have to pay a co-payment of more than R4000 ...
I handed my phone in for repairs due to the phone does not have signal. It's going for 2months i have not received and feedback with regards to the phone. Today i received a call from Portia with regards to the phone still no feedback received. I only received a message that i will received ...
I have had issues with vodacom since I changed banks. This has been going om since July when I changed my detiails, I received an email from vodacom to say my debit order will be taken off from 1 sep. October my phone was blocked because the debit order didnt go off once again. This has been an on ...
I have been having problems with my internet for some time now! This afternoon I AGAIN called their call center and was put on hold from ten to four to half past five!!! I was tranferred TO FOUR people before eventually I was put through to "lucky" but I was not so lucky because he knows ...
For the past 3 months we received a statement from Vodacom where they are billing us with R4000 for data usage. On the 25th of October we logged a complaint with the data service department, they did not come back to us on that complaint as of yet. We are using Samsung cell phones from February ...