I upgraded my contract with vodacom on the 6th October through the upgrades department call centre. An incorrect phone was delivered around the 5th November. I called Vodacom to inform them of this error and requested that they come collect the phone, at first i was told to visit the nearest ...
Vodacom's staff have NO PRODUCT KNOWLEDGE. This is concerning considering people are signing financial contracts for a minimum of 2 years and being misled with the incorrect information - This is in breach of contract as one is not correctly informed of what the package entails prior to signing the ...
Good Day I upgraded my phone to the new Samsung Note 3 GEAR, I received my phone but to no avail vodacom was out of stock with regards to the Samsung Gear... For the past 2 weeks I phoned the shop everyday to hear whether or not they have any stock. Each time I phone I get a different answer, and ...
I recently upgraded to the Blackberry Z10. Awesome phone - but what use is an awesome phone if the whole camera function is not working? I can view photo's but can't take any or view/take video recordings. I received awesome service from the Clearwater Mall Vodashop and they assisted me to give my ...
Yesterday I went to upgrade my mobile phone at the Vodashop Mall @ Reds in Rooihuiskraal Centurion. I got the phone and when returned to my home and opened it up and removed it from the box, I noticed that it had a chip on the front right hand side next to the screen. I put it back in the box and ...
Asked Vodacom to please forward me an email copy of my itemized billing, they requested all sorts of funny letters and information, after submitting it to them they replied and said I will have it within 24 hours... It's now 2 weeks later and nothing has been done about it... ...