Since I walk in Khudzi was friendly, helpful and made me feel important. My request was sorted out in 15 minutes and I walk out of there smiling. She is professional and has a vast knowledge of all products on her line of business. She is a asset to Vodacom and a STAR. ...
I reported that I cannot see my data balance at the beginning of the month, and it is still not working. I tried to log the complaint using your contact us, but that is broken as well. I don't want to lose data just because you don't allow me to see my balance. ...
I recently migrated my 3G contract to prepaid. It went through on the 25th November 2013 and then suddenly my emails stopped working. Phoned the call centre and they say my email account has been deleted as a result and that I have to re-register. Tried to re-register and no I am getting an error ...
Dear Rochell, Adnaan My account was debited for R5521 last night. Of this, R3359.42 was attributed to high data usage from my iPhone5. This is the very same iPhone5 that was replaced on the 23 Nov'13 because it was faulty (as determined by the Vodacom Service/Repair centre in Midrand). It was ...
I could have upgraded on the 15October 2013, I did the Upgrade online (vodacom's website) the website said the upgrade wil take 48h and it was on the 7 November, I didn't receive my phone in 48h not even in 4-5 days, they delivered it a few days later when I wasn't at work. So the took the phone to ...
I was debited an additional R181 on my Vodacom data account in Oct 2013. On enquiring, I was advised that I had opted in to a service with Mira Networks. I do not opt into any service via an electronic channel (SMS/email/website) due to the high number of activities taking place on these channels. ...