This is absolutely SHOCKING service I have ever received as a Vodacom customer and I have had ENOUGH of Vodacom and their! I called numerous times with no joy from you guys because all of you seem like you are just monkeys swinging on a tree. I spoke to some "manager" on Saturday that had ...
Monday morning i spoke to one of the consultants at Vodacom Shop in Malmesbury i was asking about my phone when will it arrive, at that time i didnt know that they also dint knew when the phones arrives bad she was with that bad attitute and tells me that Sir i dont know when ur phine will arrive ...
I applied for an upgrade online, and then discovered after my upgrade was delivered to me that vodacom had infact added another phone to my contract instead of upgrading my old one! after waiting for my new phone I was then told I would have to repeat the whole process, and cancel the contract, ...
On March 12 2013 I took my Blackberry to Vodacom and asked if they could repair it for me. ( Job No: 8770692) After 2 Months of waiting I went back to Vodacom to ask how far they were with my phone - they told me it had been fixed but that it had been delivered to the wrong branch. 2 weeks later I ...
I DID A CELLPHONE UPGRADE ON LINE ON THE WITH KHUMBUZILE ON THE 19 SEPTEMBER 2013 AND WE AGREED ON SMART S PACKAGE FOR R150.00 ONCE OFF FEE AND R299.00 MONTHLY SUBSCRIPTION FEE FOR 24MONTHS. TO MY SURPRISE FIRST MONTH THE CHARGED R4391.11 AS A ONCE OFF FEE AND WHEN I INQUIRED ABOUT THAT THEY SAID ...
I have for the past 4 days been awaiting my itemised billing for July-November 2013 and Vodacom keeps giving me ridiculous excuses like i need a fax in order for me to get these e-mailed to me. All this despite their promises of resolving my request as a vip client! ...