Vodacom, how saddening it is for a network of your calibre to to your valued customers, this sent a gift story should be clear that the person you are sending to MIGHT get the gift its not a sure thing. How do you sent a gift to someone and still have to follow up if they got it or not. I sent the ...
My data contract bill for October was R7 943.37. It is usually R149. I did not use the extra data and I have complained to Vodacom about it, without success. No one tries to help me or to explain to me how the billing works. I have received a report detailing the data used per connection and the ...
Dear Vodacom Call Centre. Please note that we all, the clients, the people that assist with the turnover of Vodacom and the people that is the foundation of Vodacom, big or small, all require you to please be friendly, accurate and assist us the best way possible. I am so fed up being pass from the ...
I handed in my handset at the Vodacom shop at the V&A Waterfront 2 weeks ago. Since handing it in, I have not received ONE call to update me on the status, the nature of the fault or give me the quotation I was promised in 2 working days. I have had to use my personal time to phone every single ...
After intermittent problems with my Blackberry I took it to Vodacom, Gateway. I was told to come back in 4 hours to collect it. What a waste of time as I still have the same problems with date and time. Software? Second issue: A 24 month modem contract for a modem that doesn't work. I requested ...
On the 2nd of November my mother passed away. I called Vodacom to inform them of her passing and I was told that I would get the outstanding amount sent to me. 4 days later I called back because I still hadn't heard anything and I was told that there were 3 options to sort out the contract my mom ...