I leave in Vanderbijlpark, CE2 to be exact and the internet reception from Vodacom is very bad, I mean whats the point of having a smartphone and moderm is you can't access the internet. Worse I even took out a contract, my data bundle expire due to the lack of connectivity, majority of the time I ...
Data bundle ran out on 24/11/2013. Contacted Vodacom customer call center to buy more data bundle for my account. I received an sms stating my 100mg bundle was activated, but on checking on my self service the data bundle was never activated and shows i have used it up. I contacted the data service ...
I took a contract with Vodacom in July and the contract stipulated that I was going to pay R383 per month. The first month they were true to their word and I was billed the agreed amount. The 2nd month things just went awkward as I was charged R1564 or equivalent to that. I stopped using the phone ...
I purchased a Blackberry about 3 months ago, however I have had software issues twice within a few weeks I had taken the phone to Blackberry buddies the software was reloaded on both occasions but the problem occurred again I then took the phone to Vodacom customer care in Durban central the phone ...
Pelase employ competent people at your call centre. Then we don't have to log complaints on this format. I need to know if I was misinformed about my free mintues or are you the clients again. ...
After receiving my upgrade handset (a week late and only after I pushed for it), I requested a swim swap at 17h00 yesterday. I have now spent 3 hours on the phone to Vodacom trying to find out why this has not been done. The responses have been: when you wake up tomorrow the sim will be active, sim ...