I have never in my life experienced such terrible service. One cannot access the vodacom site to view your re-charge history, you keep getting an Error on Page message. When you call their call centre, they tell you to call the accounts section and give you their number. The number does not exist. ...
I'm on my1gig data contract, receiving 1G of data every month on the 1st except the 1st of December. Now I have advised Vodacom about this, a query was logged, ref S3-T8I3P-PBYZY. Turn around time was 48hrs from the date query was logged, the 02/12/2013 and a consultant will contact me. Still ...
This is the first time Ive been dissappointed with vodacoms service. When I upgraded my contract two months ago I asked for a 4G Black Berry Z10... the sales person said he gave Me one... only to find out a month later its not. Then two weeks ago I took out a new contract with a Sony Erisson Z1... ...
Contract was offered via phone on 20/11. It was cancelled Monday 25/11. Courier tried to deliver phone 26/11 and was not accepted. #082 159 on 27/11 told me still waiting for return of phone to warehouse. Monday 2/12 phoned to check status and confirmed phone back in warehouse and deal is ...
My cell phone was on 25th September 2013 and I asked vodacom to lock the phone. I got the phone back from the Police and then asked vodacom Cape Gate to unlock the phone. They told me to get an affidavit from the Police which I did. Then I made the mistake. I went to Tygervalley shop and filled in ...
Where is my response from Vodacom??? 54 hours is long gone!! on the 2nd December 2013 I received a reply from to say that Vodacom will respond in 54 hours (excl weekends) it is now the 9th of december2013!!! look at the complaints against Vodacom in the past 60 days! 141, compare it to 2 other cell ...