I am so tired of Vodacom's incompetence costing me money every time. The first incident was when a sales assistant loaded a mygig bundle onto the incorrect number. I used my data and got billed on normal tariff's. After discovering this I called them to fix it and credit me the money and was told ...
They deduct more money from my account. Someone is using my telephone number from Vodacom so many times when people try to contact me they mention a black person answer the phone. when they ask for me the person put the phone down they dont dile my number it is saved on the phone I pay and pay and ...
Got a sms this morning to say that my data bill is over 5 thousand rand got a shock as I have a blackberry with bis so should not be charged for data at all I phoned customer care they asked me if I used my sim card on another device told them I never removed my sim card from the phone only thing I ...
Something I don't understand is that I only get a statement and no invoice. I called in requesting a copy of my October iPad/data invoice. I have called in 3 times over the last 3weeks and I'm still waiting for a request they promised will be resolved in 24 hours. What irritates me the most is that ...
Vodacom is now still billing us R 5800, with all data off from our phones for the month of November, they still haven't returned any word on our inquiry for billing in August and September which were far over R6000, this is unacceptable!!! Vodacom is trying to keep on taking my money that I don't ...
After laying a complaint of my R13000 bill in process. I lodged a complain. Many phone calls and store visits. The money is been deducted from my account after I have made it clear that they have to put it on hold while investigated.. Still no invoice nor statement nor the itemized billing as ...