I have not received my invoice or statement as I should have in the normal course of dealing with you. I think that i am entitled to this. If you are experiencing a problem with EMC then let us know. You have neglected to debit my account with you advance contract fee. Please advise then if this ...
For a couple of months we have been struggling with Vodacom where my wife and I would get an sms notification stating the following: You missed calls from: 2776; (1), 07:31 05/12/2013; 2783; (3), 08:35 05/12/2013; 2783; (2), 08:49 05/12/2013; but the phone never rang!! We changed the handset, and ...
After months and months Vodacom still fails to correct the overbillings made on my accounts. Their service has got so many holes in it, its not funny. ...
Hi there, My contract is taken out at vodacom chatz store at brightwater. however every time i have an issue with my fone which is regular. i am sent to cresta. Where one can stand for HOURS in ques to get the worst service ever. Not only will vodacom NEVER offer you a loan fone they will also ...
Vodacom refuses to send a technician out to test the signal at my home - I have absolutely no signal for my phone and tablet there. They reckon I don't spend enough monthly!!! Even though I've been a contract client for the past 18 years... what kind of customer service is that? Cell C & MTN ...
Vodacom charged my call and sms on roaming mode rates, whilst the call and sms was made was local. I reported the matter 5 days ago and today my dispute was resolved. Thank you very much to Vodacom eService Team (Michelle, Nicole, Marius, Clearice, Toufeeq and Maraine and Roderique) who made sure ...