I have reported this problem 3 times with Vodacom customer services and still not receiving what I paid for. I purchased a 2G p/m promo from Vodacom but only receive 1G per month. Once someone called me back but the other two times I am still waiting for SMS or call from them. ...
I get some weird error that my "SIMcard full and that messages must be deleted" but there WAS... only 7 messages... I did a simswop with Robyn at Vodastore, Waterfront, paid the R 10 for it, on Wednesday 27 November 2013. Now I have deleted my messages because that error annoys me popping ...
I went to the vodashop at The Grove mall in Lynwood to register a new sim card and do a sim swap afterwards. I walked into the shop and the consultants were just sitting at their stations and I didn't know where to go so I went to the nearest one where a guy named McDonald was sitting. I explained ...
After sitting in vodacom for an hour I leave, go home and at 15h00 I got a phone call saying that my bank account cannot be changed cause I need a letter from the bank, I was not told at vodacom only later when the banks are closed and my debit order comes off tomorrow. I spoke to the supervisor ...
I find myself once again having to complain about Vodacom but it seems that this is the only way to get through to them. I took out a contract with Vodacom which ended in May 2013. In about August/September this year i noted that the R185 for the contract was still being deducted from my account. ...
I would like to complement 2 vodacom consultants for the great service i got. about a month ago i had to do an upgrade and i had a lot of hassles with the call centre and i then logged a complaint and advised them to cancel the services. i called in today to give my notice of cancellation and wow ...