I am going to gripe again, and to no avail because this is attitude in business to-day. So been having trouble with VODACOM for the last couple of months, so eventually got a call from someone in the regional sales manager's office, gist of the conversation, (after checking my monthly average Rands ...
I have a samsung s4 and the battery is giving me a problem, i went to vodacom they told me its a common problem with the samsung s4 and the will replace my battery and now im waiting a month now each time i go back they tell me next week, soon my battery will be swelling up so mutch that the screen ...
I have a Galaxy S3 which is currently not working. I have sent it in in April due to the phone not starting and they did a software upgrade and told me it was fixed. In July my phone refused to start and it got sent to the advanced repairs center and was given back to me after all my data was wiped ...
I upgraded my handset on 2013-11-23 to a Z10 and the Z10 handset was returned to the 4 U Vodacom store on 2013-11-24. On phoning your store on 2013-12-06 my handset was still not returned and I was informed that nothing was wrong with the handset, although two employees of the store verified that ...
I cancelled my data plan with Vodacom August 12th before heading overseas which was for R99 per month. The last payment should have been max Mid September, but I got charged R99 mid October and then R321.74 Mid November and I have not used the plan since terminating it. We have been fighting with ...
About a month ago I lodged a complaint about Vodacom not resolving a "roaming charge", which I was billed for. Now eight weeks later and after speaking to almost every consultant in the "customer don't care" department, the matter has still not beeg resolved. I also notice that ...