I did a handset upgrade to the iPhone 5S on the 3rd of December 2013. The consultant I spoke to informed me that I will be put on back order, and that I would get my phone delivered this week. After numerous follow-up calls to the Vodacom upgrades department, NO ONE can tell me when they will be ...
I purchased a Z10 through contract from Vodcom. I then updated my software as requested by the device. Thereafter the camera would not open. I sent it back two days after i received the phone. Needless to say its been seven days and i do not have a phone. It is obvious that its a defective phone ...
I first wrote on the 18th Oct and received 2 replies back about a new transmitter but when I enquired about when a new transmitter is being installed I have heard nothing, my signal is getting so bad that I cannot receive calls in my house but have to go outside in all types of weathe ...
I have sent my Samsung s4 twice in to the vodacom repair centre in Menlyn. TRYING TO GET THROUGH TO THEM IS PATHETIC!!! I have been trying for 2 days and the phone is constantly engaged. This is ridiculous. Aswell as the fact that my phone has been received by them on the 9th (yesterday) and i ...
I did an upgrade of my contract from Blackberry to the Sam-sung Mini S4. Which means a change to a micro chip Sim-card. It took a month to activate the Sim Swap. Senait assured me that it will take only 2 hours??? When I got to the shop they could not even find my contract after a month. Needless ...
I don't understand Vodacom and their service, I've applied for a phone Z10 on top up contract instead they gave Q10 and told me Z10 is a phone, when i switched the phone on i realised that not only was the phone wrong also the contract was not top up it was an open contract, i returned it asked ...