On the 25/11/2013 i handed in my phone to vodacom with the complaint that it was not reading my sim card. A week later i recieved an sms quotation of R6800. My blackberry Q10 is not even worth that amount anymore. It was sent in just for a sim reader and i get an explanation that the motherboard is ...
Almost a year ago I was debitted for a contract I never opened with Vodacom. Every month for three months i was debited and me having to make calls back and forth to vodacom, saying it was not me. I had to go to the alleged store where it happened proving with my I.d document that it was not me ...
I have had my name on a "waiting list" since August 2013 for a new Iphone 32S. We are now in December. I have followed up with them on many occasions both telephonically and visiting this store and I can honestly say their customer service is equivalent to that of a goverment department. ...
I got a Samsung S3 at the end of March 2013. A week after I got my phone it fell, and now has a little crack in the corner of the screen. It still worked without any problems. Earlier last week my phone started switching off by itself and struggled to charge. I gave my phone in at Cape Gate Vodacom ...
I phoned vodacom earlier this year to cancell my contract. They inturn said I must phone on 11 december. Now the cotract expires 11Jan 2014 but I will still be billed for the full month. I don't even use the number or phone. Don't use vodacom they are money hungry!!! ...
After posting my original complaint a representative called me and connected me to Ram couriers who just connected me back to the upgrade line. When I phoned again today to find out what is happening with the phone, they told me they got the phone back from Ram and gave it to another customer. In ...