I applied for a cellphone contract with a monthly premium of R199 as diclosed by the sales consultant, i was told that they will debit R232 for activationand there after R199 everymonth, in the first three days i recieved an sms notifying me that my balance is finished then i called customer care ...
Took my phone to MTN for repairs. After a month and three trips to the service center got it back and was in the same position as I was before it went in. Went to Vodacom repair center in Alberton. Was sorted out whilst I waited. SMS's sent immediately as information was entered into computer ...
I got my Samsung Galaxi S4 phone on 2013/09/01 and started having problems with it in November 2013. Gave my phone in at Vodacom World at customer care on 23 November and told them what the problem was. They replaced the battery and i got my phone back on the Monday with the new Battery. The Phone ...
I logged a query with VODACOM last week on the 04/12/2013 and I'm still waiting for their respond since then, I just received the latest balance (billing) from VODACOM now total due is R5375.01 this so ridiculous!!! VODACOM Please call me on 0828563878 I really need a break down of the balance. ...
I received a call from a lady stating she was from Vodacom and wanted to process my upgrade. After confirming with her 3 times that she was in fact from Vodacom and not an affiliated company we proceeded with the upgrade. I was told my phone would arrive within 10 days... 2 weeks later I had not ...
I upgraded my phone in May 2013 since then, I am yet to receive one statement with my correct details. Either my name is incorrect (adding more surnames than I have) or leaving my surname off the statement completely, or my address is incorrect, or there is no address at all! I have gone to the ...