Hi, last month, 21 Nov 2013 to be exact, I made an arrangement for a debit order to go off my account on the 26th of each month for R1500-00 with Burnard Raaff & Associates. On the 26th of Nov 2013 the amout went off my account as arranged. Now, this morning (11 Dec 2013) I received this sms ...
I recently upgraded my contract, Vodacom continue to bill me for two contracts incorrectly. They now owe me R800 and I have been fighting with them for the past 3 months to get a credit note passed. The call centre are pathetic because I have called on a number of occasions, promises are made to ...
I was due for upgrade in September and decided on the Samsung Galaxy S4 mini phone (Smart S contract) after consulting Cape Gate and Fairbridge Mall branch. I eventually upgraded the contract at Fairbridge. This was after confirming with the sales consultant that the contract will be sufficient for ...
I have been complaining a lot to Vodacom as the service I've been getting lately has generally been quite weak. I had been struggling to get anyone competent to help me with my unique request. I finally was put in touch with Elroy Brickles who proceeded to help me properly, gave me the answers I ...
Good day, I was looking on the Vodacom website for upgrade of one of my Top up 135 contracts (0716051090) that is due now, this is the deal I was offered on their website under upgrades for Top-up135: Samsung Galaxy S3 Mini White Top Up 135 Plus (unitized) R189 x 24 months After enquiring about ...
I lost my hand set to. My lost number is 079 693 2908 I reported the matter to VC. My phone was later replaced. When the line was reactivated my bill sky rocketed to R5000. I contacted VC to say this is not correct either somebody somewhere is using my line. VC insisted its me using the line I ...