I've lost my phone. I'm a customer for almost 6 years now at Vodacom. So I've asked if possible can I upgrade a bit earlier. They came back to me and said no, reason being I'm not spending R800 or more on my Contract with them. My Contract is due next year March, so I have to pay for another 4 ...
Since the 1st December i did not get my allocated 3gig on my data contract. A few days later i was still informed that my limit was exceeded which was the case at the end of November. I had to make so many calls and was shoved around to customer service/data support and accounts adn each referred ...
On Sept. 3, I cancelled my contract with Vodacom. Vodacom continued to bill me for two months despite being successfully ported over to Nashua. I and Nashua had to make multiple calls, sent many emails (one to Mr. Adeeb Davies) and visits to Vodacom stores. I either received no response or received ...
I have been trying to do an upgrade for about 2 months. Firstly I wanted to get a S3 samsung. Vodacom told me its been discontinued while other providers still had stock. Then I decided on the apple 4 that they had on the website. I did my upgrade and although it stated that stock was limited the ...
IN A 4 MONTH PERIOD THE PHONE WAS SEND FOR REPAIRS FOR 4 TIMES. NOW VODACOM RESPONDS AND SAY ITS REPAIRED (AGAIN) AND WILL WORK (AGAIN). THE PHONE GOES INTO A FREEZE MODE AND DO NOT RESPOND. THEN ALL THE CONTACTS AND PHOTOS ARE LOST. ON REPAIRS THE BATTERY ARE CHANGED AND SOFTWARE RELOADED AS PER ...
THIS IS UNBELIEVABLE: After many phone calls from my side i received a e-mail from Vodacom (Hicell) : I understand your complaint with regards to the time this has taken but I must explain it is not initially Brooklyn's fault as Craig has been trying to get unit sorted and the repairs department ...