I was today insulted by Ms Vera Botha and she even chased me out of 'her store'. Ms Botha had no respect for my age, called me a and was downright rude. My complaint has not been addressed after four months and 12 days. I returned a phone after speaking to the 'sales person' (Warren I think) twice ...
I went to the Vodacom 4U shop sometime in May and was assisted by a very friendly, polite and well mannered lady by the name of Ester. She went out of her way to find the best contract that would suite me. She was smiling and joking and really made me feel at home. I have never experienced such ...
On the 21 November I went in to Woodlands Vodashop to do a simple sim swop on my twin call. The consultant sim swoped the wrong size sim for my i-phone, he had to do another the following day which he did not do and i had to go back to the store, the lady helped me and did a sim swop on the ...
In addition to the dozens of phone calls and many emails to Vodacom's "customer care", I have emailed the person in charge of their Hello Peter complaints FOUR TIMES with NO RESOLUTION of the complaint or even an attempt to do so. Please reinstate my Talk500S contract and provide ...
I wanted to do an upgrade, called call center for advice on plans. Advised to do on-line upgrade to avoid upgrade costs. Did the upgrade on-line, received phone (not within 24 hours). Struggled to get contacts transferred from old I-phone to the new Samsung. Phoned for SIM swop, as new phone ...
It is so sad that it's over a month now and this has not been resolved, I just got an invoice to say I owe Vodacom R7245.78, I still don't believe that Vodacom treats it customers like this, no wonder why people move to other service providers. I logged a complaint on 08 Nov and I was told it ...