We have taken a contract with Vodacom in October 2013, we tried to add another product on the contract with Aneesa at Vodacom Lenasia. Aneesa thereafter said that the application is declined due to Poor payment on ITC. We thereafter called Vodacom and they confirmed that this is false. Our advice ...
So I took my phone in for repairs (software malfunction) on Saturday, I pick it up today at VODASHOP/VODACARE Menlyn and voila 5 minutes after I switch it on IT CRASHES and HANGS!! Now I wonder if the software was upgraded for real or we are being taken for a ride by Vodacom technicians who just ...
Vodacom has an incompetent call center staff who are unable to help on the simplest of queries. On Sunday morning at 7am I spoke to a very rude call center consultant named Vusi. He was unable to clearly explain the query that I had regarding the incorrect billing of my data contract. He was ...
Data bundles still not loaded after 3 days. phones are uselss at this stage. get no job from call centres and Lester has been unhelpful. am at the point of handing their phones back and going elsewhere ...
I have been waiting close to three weeks now to receive a simple reply as to when my phone and porting will be completed over to Vodacom. There are two tickets currently open: EC-ZHA0-410HUN EC-ZHCI-200UKD These were meant to be responded to within 24 hours. At this point [more than a week later] I ...
I called Vodacom to set a limit block on my account. (Jan 2011). During 2011, I had costs for data uasge over the limit and had such frustation in resolving this query. Again in Sep 2012, I had a huge bill for data usage and after much hassles I managed to trace the recording where I set the limit. ...