I went to the Vodashop on 01/12 to upgrade my cell and laptop, couldn't do my cell as I had to wait till 12/12, which was only 12 days away, went back on 17/12 got a Samsung Galaxy S4 but had to order the laptop. Was advised that I can only do the data transfer from my blackberry to the Samsung the ...
I want my contract closed over 3 months and can't resolve something simple. Your retention department is useless and can't return calls they say they will make. You'll and my biggest mistake was not closing all my contacts I want this sorted NOW. Vodacom is a waste ...
I've been to Vodacom in Century City on Saterday morning 9am and applied for a new contract. The contract was approved and I got my phone, paid for my sim and was assured the activation would be within 24 hours. I was assisted by Alex, who was obviously new and had no idea what to do. Christelle ...
Contract canceled still paying debit orde ...
Dear Vodacom, Yet again you have raised the bar when it comes to incompetence. I need to change my address, and having previously experience your poor service I phoned into your call centre more than a week ago to get my address changed. I phoned again last week to verify if it has been done, and ...
After trying to upgrade my package to a 2G mini ipad package in store and waiting 2 hours before the attended told me that they cannot do the upgrade because the Vodacom code is loaded wrong and no one knows how to sort it out (this dealing being advertised currently in their booklet). The attended ...