Can someone from vodacom call me on 0832090640 and explain to me if staff member are allowed to handle social calls for 20 minutes before they attend to cusotmer, how on earth do staff member allowed to work without name tag?? im currenly on mtn network and went to vodacom shop so i could sign up ...
After posting on here that Vodacom staff had basically mis-sold me an upgrade and had effectively fleeced me of ZAR900 I received a prompt email telling me that someone would be in contact with me shortly to discuss my concerns. I then receive an SMS asking me to rate the customer care of Adnaan ...
Peter my brother has got two cellphone contracts with Vodacom as from yesterday. the staff at the branch are friendly but they fail to disclose all the required information in regards to their products. the first phone that we got (Samsung GT-P3100 Galaxy Tab 2 7.0) we asked the consultant will ...
I ordered the phone on the 20th November. I was advised it was on back-order. It finally was due to be delivered the week 9-14 Dec but I was a overseas. I logged a mail request with Customer Care to say I was overseas and to email any comms through as my phone was overseas. This was ignored! RAM ...
I ported my number last year December to Cell C but have noticed that an amount is still being deducted from my bank account on a monthly basis. As I am no longer a customer with Vodacom it seems extremely difficult to get this sorted out. They confirm that my account has been closed but cannot ...
We have been customers of vodacom for over 13 years already. Recently we discovered someone else ran up a bill of over R7000 on one of my unused contracts (I still have the sim card with me but haven't used the number for a few months already). When we called the number a man answered and stated ...