In summary, I initiated a port/new contract with Vodacom online (Phindile) on Sun 15th Dec. She promised me a call back post credit check. Call back never happened. On Tues 17th, I called Phindile again. I completed application, supplied all RICA documents and proof that number was available for ...
After numerous e-mail, phone calls and SMS's, I am still receiving reminders from the Accounts Dept. reminding me of my outstanding balance on my account. Now again if any person in accounts with some grey matter, will see that this account has been queried with Customer Care more than three months ...
My Vodacom contract is over (thank goodness)... but there's one more sting in the tale from this corporate that makes their own consumer rules. In order to port my number to my new service provider I have been told that I have to give them a month's notice!! For what? My 24 month contract is OVER ...
Problem PC-ZHA0-2D6OF8 Still not fixed since 7.11.2013!!! The sending of an email on Windows Live Mail has worked for 1 day only, on 18.12.2013. As of todays date - still not working. what is wrong with your technical department that they cannot fix this problem in over 6 weeks. I need person of ...
Vodacom did it AGAIN for us this month! Last month we received a whopping bill because we "over-stepped" our data usage. After complaining on Hello Peter I received a call from them. I was told that I need to go online and follow the prompts to see my data usage. Between the lines I felt ...
My BlackBerry 9900 is not even one year old and all of a sudden I cannot send sms, bbm or WhatsApp messages. After every letter I type it just sends the "message" (letter/s) automatically. In addition I cannot just go out one function as it keeps on returning to the function itself ...