It's been 3 months since a billing issue I've raised. Since December, I've contacted Vodacom various times to investigate possible overcharging. The last call for ref number: 327820397 has since indicated that Vodacom is at fault and has overcharged me on my January bill. Al I need is for someone ...
Last week my partner's account was debited for the month of December with an amount of R3675, 52 for an account that we had capped at R100. When we called Vodacom an asked them if there had been a mistake they informed us that there had not. Their reasoning for the excessive bill was the connection ...
I have been a loyal customer of Vodacom for over 10 years and upgraded my daughter' contract early 2013 to a TALK 100 with a limit loaded. The limit been loaded was the first question I asked as I am a single mum of two and unexpected, unbudgeted bills do not fit into my monthly budget at all. I ...
I want answers!!! I refer to my complaint at 19:33 Tue 21 Jan (on Hellopeter) My issue to date has not been resolved. I have called Vodacom every day and No one can give me answers, my issue was raised with them on the 30th December 2013 What is Vodacoms turnaround time to get back to customers?? ...
My Galaxy Nexus was sent in to Vodacare Menlyn for repairs of the electronic components inside, it was getting very hot and would not charge. The phone also had a crack on the bottom right of the screen which we spessifically asked not to have repaired as it does not in any way negatively impact ...
While I was busy doing posting on my cell phone the display went dead. I sent it in for repairs as it is still under guarantee. Form clearly states that there is no external damages! They cancelled my guarantee and refuse to repair the phone as they claim that it was damaged. ...