I have been a loyal customer of Vodacom for over 10 years and upgraded my daughter' contract early 2013 to a TALK 100 with a limit loaded. The limit been loaded was the first question I asked as I am a single mum of two and unexpected, unbudgeted bills do not fit into my monthly budget at all. I ...
I want answers!!! I refer to my complaint at 19:33 Tue 21 Jan (on Hellopeter) My issue to date has not been resolved. I have called Vodacom every day and No one can give me answers, my issue was raised with them on the 30th December 2013 What is Vodacoms turnaround time to get back to customers?? ...
My Galaxy Nexus was sent in to Vodacare Menlyn for repairs of the electronic components inside, it was getting very hot and would not charge. The phone also had a crack on the bottom right of the screen which we spessifically asked not to have repaired as it does not in any way negatively impact ...
While I was busy doing posting on my cell phone the display went dead. I sent it in for repairs as it is still under guarantee. Form clearly states that there is no external damages! They cancelled my guarantee and refuse to repair the phone as they claim that it was damaged. ...
Vodacom contacted my mother who is a pensioner, assuring her that because she has been such a loyal customer (she has been with them since 1996), they want to give her a phone for free - no strings attached. Initially she was not interested but the lady insisted telling her that if she does not ...
I had a one year data contract with Vodacom from July 2011 to June 2012. I expereienced very bad service with Vodacom during this time so I decided not to renew my contract after one year, cancelled successfully and I did not look back. The call centre told me the account was closed and all done. ...