I have been into the Canal Walk Repair Centre store about 16 times in the last 2 months trying to get my Blackberry Q10 fixed. It is now with a "Senior Technician" since the 11 December 2013. I have left numerous messages for managers Tracey or Steven to call me back but they never do, ...
It is very convenient how Vodacom has a problem on their system by not being able to give people their minutes/airtime etc. but not have a problem by taking their money. it has been now a week and I am still waiting for Vodacom to rectify this. I phoned last week and also have been told I will be ...
On the 27th of December I phoned the Vodacom call centre (082111) to request that my airtime transfer limit be increased. The call centre agent advised me that this can only be done by the "VAS" department and proceeded to log a call with them, for me and provided me with a reference ...
I have a contract with vodacom for 4 months now but only had my phone in possession for a month. i opened a contract on the 23 September, i waited 2 weeks to receive the phone (blackberry 9790). On receiving the phone it only worked for 2 weeks thereafter i took it back to the branch whereby, ...
I had upgraded to the Samsung s4 at the end of October 2013 since then I have had the phone sent in to vodacom repair center three times. On the third hand over to vodacom in December 2013 i explained to the consultant that the phone is not older than six months and have experienced so many ...
Unbelievably poor service from Vodacom - I have been trying to get a MicroSIm activated since 20 Dec and it STILL DOES NOT WORK! The only response from Vodacom is the standard 'we'll get back to you' which they never do. They were supposed to call on Friday but of course they didn't. I've left a ...