I had a previous issue with poor service with Vodacom branches in Nelspruit (Reference PC ZHC9-37XHE6 Hellopeter). after constantly being told to go back to the branch to have the issue resolved (where the branches just refered me to the next), the Neslpruit Vodacom repair centre wanted R150 to ...
Dear Vodacom It has come to my attention that somehow there is a data usage problem when billing my account. Let me explain what happened and please then assist me on how to resolve this up-surd billing. Uses a samsung ace, and its used by my mom thats 50. On the first week of December 2013 the ...
On the 3rd of des I took my phone to vodacom centurion mall. Told them the battery is not working properly. The phone switches off an on itself and the phone gets too hot. They took it I . No loan phone for me. A week without a phone. Got the phone back. They replaced the batterySamsung phoned me ...
A while ago my handset started turning off by itself and only could get back on with a battery pull. When I took it in, I was told to get a new battery but that did not help. I took in the device to get repaired as I had tried reloading the software to test. Vodacom only reloaded the software again ...
My voda contract was due for cancellation and the sales person I spoke to convinced me on down grading to a phoneless contract or airtym and data. The agreement was 1.they would send me a new nano sim FREE and they would do a sim swop to the prepaid number I currently have so I dnt have the rouble ...
On Saturday 29 December 2013 I requested one of my numbers on contract to be changed. I was informed that it would be completed within 24 Hours. Since then the number has been changed on the billing side (partial information available from Vodacom self help site) but the original number is still ...