Good day, my company upgraded our phones on 20/11/2013 to the Samsung Galaxy note 3 PLUS Samsung Galaxy Gear. When I originally upgraded the phones the agent told me it would take 2-3 days for us to receive the Samsung Galaxy Gear. I have since phoned every single week and every time the response I ...
I have a Samsung Galaxy S4 which I bought throug Vodacom on contract. When Vodacom supplies a phone they load a piece of software called "Vodafone Updates". On my phone I have version 3.8.14. The application cannot be uninstalled or disabled by the consumer. Unfortunately the software ...
In September 2012 I had my wallet and cellphone out of my bag at a jazz concert in Johannesburg. As this was a second phone which i hardly ever used, I did not realise it was and thus only reported my wallet as. This was brought to my attention two weeks later when Vodacom phoned me to inquire why ...
On the 5th of December 2013 I phoned Vodacom to cancel my weekender contract which was about to expire on the 17th of December just to be told that I could not cancel as I already upgraded my contract. I realised that I have been as I never upgraded my contract and I never consented to a new ...
On the 21st of November 2013 We appealed an decision from Vodacom to levy about a 50% cancellation fee against a deceased estate. His Wife and I went personally to Vodacom in Vodaworld ad tried to see the legal department. NO such luck. Don't try and reach them on a phone either, they are not open ...
I upgraded my contract with their online team. I received the delivery on the 23 of December 2013. Instead of the advertised R1500 game voucher they only included a R500 voucher. After several attempt to resolve this at their Menlyn Customer Care, phoning their customer care and even taking the ...