Since September 2013 my account has been debited by R7 a day by a company known as Cellspice. I have never authorized the company to do this and yet Vodacom has allowed this company to continually transact over my account without my knowledge. I have been calling Vodacom endlessly wanting to know ...
For a number of months we have experienced little or no signal for calls or 3G Internet usage at both our home busines office or our business premises. Complaints at vodacom shops led to no response. Eventually we got Autopage involved and even their input to Vodacom went unattended. I followed up ...
I have been calling your call centre all weekend and keep getting transferred to the wrong person and having to re-explain my query each time. When I finally did get through to the correct person (a day later only) they completed the request and informed me that my account would be unlocked within ...
I Have phoned the call centre this morning to try and resolve a problem and spoke to Four different people trying to resolve a issue and ended up sending an e-mail to the CEO and still no reply. The answer from a lady working at Vodaworld said to me that the call centres are being outsourced and ...
I went through to Somerset West to take in our dongel (internet) for there was a fault on it. After being demanded going from one place to another I finally ended up at Repairs. The guy put the dongle stick in the computer and then it worked... but i explained that all the other vodacom employees ...
I purchased a Battery on the 04/01/2014 and within an hour took it back as the cover of the phone never closed, their receipt does not state no refunds and when requesting a refund the Manger of the store was so rude and still took 15% of the the purchase for what.? ...