Hi had a problem with vodacom.on the day my BIS expired on the 24/012/13 but i paid it and now its actived till the 22/01/14.i went to the call centre and called in everyday but still not working.they sent me a message after i called them.they gave me 500mb to use on the internet but i cant get on ...
On Thursday 2/01/2014 i called your customer care centre like three time. First i waited about 16mins for someone to answer, second time was 15mins no answer and on the third call it was like a minute? i told the guy i was having problems with my voice-mail and he kept me waiting for like 5mins ...
Took out a 2 year contract from Vodacom on a "R135 top up" package. Blackberry handset including B.I.S. Received sms in December 2013 stating that "B.I.S"(blackberry internet service) will be deactivated on 31st of December 2013. The service was deactivated as stated on sms. ...
I took my cellphone in for software update. Cellphone was in a good working condition. The repair shop could not udate the fone & the cellphone came back in a not working condition. Vodacom want me to pay for damages they made. This is my second report. ...
This afternoon I wanted to do a sim swop before the shops close at 15h00, in accordance with the compulsory open hours of Secunda Mall. At approximately 14h40 when I came there, the Vodacom shop was already closed, with nobody even inside the shop. Can you please confirm whether the Vodacom shop ...
I am highly annoyed with the total lack of customer services at either Vodacom Tyger Valley or Vodacom Head Office. I upgraded on 20 December 2013 to a Samsung Galaxy S4 on a Smart S package with a special offer of additional 1 Gig data. On 2 January 2014 I queried the account with Louise at ...