My partner has a "top-up" contract and as I understand it, a monthly limit is set on the account/contract that supposedly cannot be exceeded. She was shocked in November 2013 to have received notification of the amount due on her account in excess of R2, 700. She then phoned and spoke to ...
Since Sunday, 05 January 2014, my Business Cellphone has been Soft Locked. The account has been paid in full as per last Debit Order on 20/12/2013. According to the account information on the Internet, the Balance on the account is R399.76. All bundles still have content available. I phoned at ...
What splendid service we received from Antonio Morris at the Vodashop in Cresta. We went in to just get a new sim card and then he looked at our history of our contracts and explained the benefits (as we told him we are thinking of cancelling and going pre-paid) - he went through the ins and out ...
After speaking to vodacom headoffice, i went to clearwater mall to give the phone back and to cancell my contract, when i got there the guy who did the upgrade Peter help me and i advice him he did not tell me there is a limit on the bbm and its only bbm text, so the contract was renewed with False ...
I submitted my complaint about Vodacom on Hello Peter on the 27th November 2013. I received a call from their customer care department and was promised that my issue would be referred to the Network division. I received a call from the Network division on the 28th November and was promised that my ...
In early Dec I bought R350 worth of airtime which I converted into 3gigs of data to use. I then used it once and it was all depleted and I was NOT downloading movies or anything like that, I called the call centre who transferred me from pillar to post, which in itself is VERY upsetting as one has ...