We went to Vodacom on Friday, 3 JAN to get a cell contract. The deal expired on 6 JAN.We completed the app & they didnt even request our RICA docs! We were told that our "portfolio" was not high enough to qualify, but that they can call to have it lifted that would take 24 hrs, then ...
On the 26 November 2013 a unauthorized migration was made on my cellphone account to a Talk 500. My account is an average of R500 and with this unauthorized migration has now increased my account to a R1000. I did not request this and therefore demand a refund and a cancellation of the migration. ...
During Sept. 2013 I lodged an enquiry with Vodacom about "Data Usage" billing. After more than three months I was credited with the disputed amount. Now in Dec. 2013 I had a similar query again about "Data Useage" and "International SMS", of which to date Vodacom has ...
Hi bought a new Samsung s4 at hi shop in canal walk in July 2013. started experiencing problems with the phone when suddenly battery started dying much faster with in a case of two months. i then took the phone into vodacom repairs in canal walk. after the 11th day after i called them they then ...
In May 2013 I entered into a contract with Vodacom for a Samsung Galaxy Ace Advance. The phone was an out of box failure and another was issued. Just over a week and the same problems occurred: the phone stops receiving or making phone calls and stops receiving or sending smses; effectively it is ...
I called in a week ago to cancel my contract next month because its reached its 24months term and the guy from cancellation he adviced me to take a data contract 1gig for R69.00 and he promised to send me a notification sms, i did recieve the sms but the problem is instead of giving me what we ...